Refund Policy

--- files: certificate: kueuepay_com_9f59b_20897_1771103233_684a55f5ed3209d4433ba32cf88dce0f: created: '1763330745' domains: - "*.kueuepay.com" - kueuepay.com ecdsa_curve_name: ~ ecdsa_public: ~ friendly_name: Cert for “kueuepay.com” 1763330745.0 id: kueuepay_com_9f59b_20897_1771103233_684a55f5ed3209d4433ba32cf88dce0f is_self_signed: 0 issuer.commonName: R12 issuer.organizationName: Let's Encrypt key_algorithm: rsaEncryption modulus: 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 modulus_length: 2048 not_after: '1771103233' not_before: '1763327234' serial: 05f6acd9fce71b091ee5de5e8c654be35c5b signature_algorithm: sha256WithRSAEncryption subject.commonName: kueuepay.com validation_type: dv kueuepay_com_b3a7e_41d71_1789599146_cb0db3ccdf0ded46688f7e5277adfd48: created: '1758063146' domains: - kueuepay.com - www.kueuepay.com - mail.kueuepay.com - cpanel.kueuepay.com - webmail.kueuepay.com - webdisk.kueuepay.com - cpcontacts.kueuepay.com - cpcalendars.kueuepay.com - autodiscover.kueuepay.com - whm.kueuepay.com ecdsa_curve_name: ~ ecdsa_public: ~ friendly_name: Cert for “kueuepay.com” id: kueuepay_com_b3a7e_41d71_1789599146_cb0db3ccdf0ded46688f7e5277adfd48 is_self_signed: 1 issuer.commonName: kueuepay.com issuer.organizationName: ~ key_algorithm: rsaEncryption modulus: 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 modulus_length: 2048 not_after: '1789599146' not_before: '1758063146' serial: 0245edd56f signature_algorithm: sha256WithRSAEncryption subject.commonName: kueuepay.com validation_type: ~ kueuepay_com_bd02b_183c3_1765835676_73c1afc7ff942f17d32de2695e2030ba: created: '1758063187' domains: - "*.kueuepay.com" - kueuepay.com ecdsa_curve_name: ~ ecdsa_public: ~ friendly_name: Cert for “kueuepay.com” 1758063187.0 id: kueuepay_com_bd02b_183c3_1765835676_73c1afc7ff942f17d32de2695e2030ba is_self_signed: 0 issuer.commonName: R12 issuer.organizationName: Let's Encrypt key_algorithm: rsaEncryption modulus: 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 modulus_length: 2048 not_after: '1765835676' not_before: '1758059677' serial: 066b916c7e54967af729f0150643d1e423e7 signature_algorithm: sha256WithRSAEncryption subject.commonName: kueuepay.com validation_type: dv key: 9f59b_20897_7a52ad835f1a9cd31e75ca910eec7465: created: '1763330745' ecdsa_curve_name: ~ ecdsa_public: ~ friendly_name: Key for “kueuepay.com” 1763330745.0 id: 9f59b_20897_7a52ad835f1a9cd31e75ca910eec7465 key_algorithm: rsaEncryption modulus: 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 modulus_length: 2048 b3a7e_41d71_6a48c7c89a35342ab0a96f0b6fa05ca0: created: '1758063146' ecdsa_curve_name: ~ ecdsa_public: ~ friendly_name: Key for “kueuepay.com” id: b3a7e_41d71_6a48c7c89a35342ab0a96f0b6fa05ca0 key_algorithm: rsaEncryption modulus: 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 modulus_length: 2048 bd02b_183c3_e6b46715599cc7666bd7f4e407bb4e06: created: '1758063187' ecdsa_curve_name: ~ ecdsa_public: ~ friendly_name: Key for “kueuepay.com” 1758063187.0 id: bd02b_183c3_e6b46715599cc7666bd7f4e407bb4e06 key_algorithm: rsaEncryption modulus: bd02b96c15b502086cfa85288fc99f8bc69c33edb32da7896f8800debdedba2988d6b4e94b3fa9b688034eb43c46b9db05706d98a6fff27ee7f037a83558938777d4454eb246522c7fbc1047b8bb32add266e328ecd61acb66d886c191d3f98be4a780a4eb8fadaf0f5f2c7ccea772db9e7b04ecad36983e2657322682637030e0fde0bd34c2d7afd152d834d64c0d39042895c964acc51cfec5e50a31e78383584a4c44453b1fa5a50a250a872c40dd44e45c84a44a611ae56a5696eba54ff89ca6152a5d128d63c42601fbe1f12cfbc259acc5dab752c8068b817df646589e8f2b22177c4e051f584f1dcf1764e8a05983858892d4a7a639f654b14ec183c3 modulus_length: 2048 indexes: certificate: modulus: 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: kueuepay_com_9f59b_20897_1771103233_684a55f5ed3209d4433ba32cf88dce0f: ~ 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: kueuepay_com_b3a7e_41d71_1789599146_cb0db3ccdf0ded46688f7e5277adfd48: ~ 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: kueuepay_com_bd02b_183c3_1765835676_73c1afc7ff942f17d32de2695e2030ba: ~ subject.commonName: kueuepay.com: kueuepay_com_9f59b_20897_1771103233_684a55f5ed3209d4433ba32cf88dce0f: ~ kueuepay_com_b3a7e_41d71_1789599146_cb0db3ccdf0ded46688f7e5277adfd48: ~ kueuepay_com_bd02b_183c3_1765835676_73c1afc7ff942f17d32de2695e2030ba: ~ uniques: certificate: friendly_name: Cert for “kueuepay.com”: kueuepay_com_b3a7e_41d71_1789599146_cb0db3ccdf0ded46688f7e5277adfd48 Cert for “kueuepay.com” 1758063187.0: kueuepay_com_bd02b_183c3_1765835676_73c1afc7ff942f17d32de2695e2030ba Cert for “kueuepay.com” 1763330745.0: kueuepay_com_9f59b_20897_1771103233_684a55f5ed3209d4433ba32cf88dce0f key: friendly_name: Key for “kueuepay.com”: b3a7e_41d71_6a48c7c89a35342ab0a96f0b6fa05ca0 Key for “kueuepay.com” 1758063187.0: bd02b_183c3_e6b46715599cc7666bd7f4e407bb4e06 Key for “kueuepay.com” 1763330745.0: 9f59b_20897_7a52ad835f1a9cd31e75ca910eec7465 modulus:ecdsa_curve_name:ecdsa_public: 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: 9f59b_20897_7a52ad835f1a9cd31e75ca910eec7465 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: b3a7e_41d71_6a48c7c89a35342ab0a96f0b6fa05ca0 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: bd02b_183c3_e6b46715599cc7666bd7f4e407bb4e06

At NFC Pay, we strive to provide a seamless and satisfactory experience with our services. This Refund Policy outlines the circumstances under which refunds may be issued for transactions made through our platform. Please read this policy carefully to understand your rights regarding refunds.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:

Unauthorized Transactions: If you believe that an unauthorized transaction has occurred on your account, you must report it to us within [30 days] of the transaction date. We will investigate the claim, and if confirmed as unauthorized, a refund will be issued.
Technical Errors: If a transaction fails due to a technical error on our platform, resulting in an incorrect charge, you may be eligible for a refund. Please report the issue to our customer support team as soon as possible.
Service Errors: If a payment was made in error due to a system malfunction or incorrect processing by NFC Pay, you may request a refund. Proof of the error may be required to process your request.

2. Non-Refundable Situations
Refunds will generally not be issued in the following situations:

Completed Transactions: Refunds cannot be processed for completed transactions where the goods or services have already been received as intended.
Merchant Issues: NFC Pay is a payment facilitator and is not responsible for disputes related to the quality or delivery of goods and services provided by merchants. Refunds in these cases must be resolved directly with the merchant.
User Errors: Transactions resulting from user errors, such as incorrect recipient details or duplicate payments, are generally not eligible for refunds. Please double-check your details before confirming any transaction.

3. Refund Process
To request a refund, please follow these steps:

Contact Customer Support: Reach out to our customer support team via [email/phone/app support chat] with your transaction details, including the date, amount, and reason for the refund request.
Investigation: Our team will review your request and may ask for additional information or documentation to support your claim. This process typically takes [5-10 business days], depending on the complexity of the issue.
Refund Decision: After reviewing your request, we will notify you of our decision. If approved, the refund will be processed back to your original payment method. The timing of the refund will depend on your bank or payment provider and may take up to [10 business days] to reflect in your account.

4. Refund Exceptions
Certain transactions may be subject to specific terms and conditions, including non-refundable fees or charges. Please review the terms associated with each transaction carefully, as some fees may not be eligible for refunds.
5. Modifications to the Refund Policy
NFC Pay reserves the right to modify this Refund Policy at any time. Changes will be communicated through updates on our website and app, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our refund practices.
By using NFC Pay, you agree to this Refund Policy and understand the terms under which refunds may be issued. Our goal is to ensure a fair and transparent refund process, providing you with confidence and peace of mind when using our services.

Useful Links

Subscribe