/home/kueuepay/public_html/app/Models/SupportTicket.php
<?php

namespace App\Models;

use App\Constants\SupportTicketConst;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Factories\HasFactory;

class SupportTicket extends Model
{
    use HasFactory;

    protected $guarded = ['id'];

    protected $with = [
        'user',
        'attachments'
    ];

    protected $appends = ['stringStatus'];

    protected $casts = [
        'id'                => 'integer',
        'user_id'           => 'integer',
        'token'             => 'string',
        'type'              => 'string',
        'name'              => 'string',
        'email'             => 'string',
        'desc'              => 'string',
        'subject'           => 'string',
        'status'            => 'integer',
        'created_at'        => 'datetime',
        'updated_at'        => 'datetime',
    ];
    public function authSolution() {
        $data = [
            'class'     => "",
            'foreign'   => "",
        ];

        if(get_auth_guard() == 'web') {
            $data = [
                'class'     => User::class,
                'foreign'   => "user_id",
            ];
        }
        return (object) $data;
    }

    public function scopeAuthTickets($query) {
        $foreign_key = $this->authSolution()->foreign;
        return $query->where($foreign_key,auth()->user()->id);
    }

    public function user() {
        return $this->belongsTo(User::class);
    }

    

    public function getCreatorAttribute() {
        if($this->type == SupportTicketConst::TYPE_USER) {
            return $this->user()->first();
        }else if($this->type == SupportTicketConst::TYPE_AGENT) {
            return $this->agent()->first();
        }
        return null;
    }

    public function attachments() {
        return $this->hasMany(SupportTicketAttachment::class);
    }

    public function conversations() {
        return $this->hasMany(SupportChat::class,"support_ticket_id");
    }

    public function scopePending($query) {
        return $query->where("status",SupportTicketConst::PENDING)->orWhere("status",SupportTicketConst::DEFAULT);
    }

    public function scopeActive($query) {
        return $query->where("status",SupportTicketConst::ACTIVE);
    }

    public function scopeSolved($query) {
        return $query->where("status",SupportTicketConst::SOLVED);
    }

    public function scopeNotSolved($query,$token) {
        $query->where('token',$token)->where('status','!=',SupportTicketConst::SOLVED);
    }

    public function getStringStatusAttribute() {
        $status = $this->status;
        
        $data = [
            'class' => "",
            'value' => "",
        ];
        if($status == SupportTicketConst::ACTIVE) {
            $data = [
                'class'     => "badge badge--info",
                'value'     => __("Active"),
            ];
        }else if($status == SupportTicketConst::DEFAULT) {
            $data = [
                'class'     => "badge badge--warning",
                'value'     => __("Default"),
            ];
        }else if($status == SupportTicketConst::PENDING) {
            $data = [
                'class'     => "badge badge--warning",
                'value'     => __("Pending"),
            ];
        }else if($status == SupportTicketConst::SOLVED) {
            $data = [
                'class'     => "badge badge--success",
                'value'     => __("Solved"),
            ];
        }

        return (object) $data;
    }
}
Developer

Kueue Pay Payment Gateway Solutions Developer API Documentation

Welcome to the Kueue Pay Payment Gateway Solutions Developer API Documentation. This comprehensive guide will empower you to seamlessly integrate our advanced payment gateway into your website, enhancing your customers’ payment experience and enabling efficient transaction processing. The Kueue Pay Developer API is designed for developers and entrepreneurs who seek simplicity, security, and reliability in their payment processing solutions.

1. Introduction

The Kueue Pay Developer API allows you to seamlessly integrate Kueue Pay’s Payment Gateway Solutions into your website, enabling secure and efficient debit and credit card transactions. With our API, you can initiate payments, check payment statuses, and even process refunds, all while ensuring a smooth and streamlined payment experience for your customers.