<?php
namespace App\Models;
use App\Constants\SupportTicketConst;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Factories\HasFactory;
class SupportTicket extends Model
{
use HasFactory;
protected $guarded = ['id'];
protected $with = [
'user',
'attachments'
];
protected $appends = ['stringStatus'];
protected $casts = [
'id' => 'integer',
'user_id' => 'integer',
'token' => 'string',
'type' => 'string',
'name' => 'string',
'email' => 'string',
'desc' => 'string',
'subject' => 'string',
'status' => 'integer',
'created_at' => 'datetime',
'updated_at' => 'datetime',
];
public function authSolution() {
$data = [
'class' => "",
'foreign' => "",
];
if(get_auth_guard() == 'web') {
$data = [
'class' => User::class,
'foreign' => "user_id",
];
}
return (object) $data;
}
public function scopeAuthTickets($query) {
$foreign_key = $this->authSolution()->foreign;
return $query->where($foreign_key,auth()->user()->id);
}
public function user() {
return $this->belongsTo(User::class);
}
public function getCreatorAttribute() {
if($this->type == SupportTicketConst::TYPE_USER) {
return $this->user()->first();
}else if($this->type == SupportTicketConst::TYPE_AGENT) {
return $this->agent()->first();
}
return null;
}
public function attachments() {
return $this->hasMany(SupportTicketAttachment::class);
}
public function conversations() {
return $this->hasMany(SupportChat::class,"support_ticket_id");
}
public function scopePending($query) {
return $query->where("status",SupportTicketConst::PENDING)->orWhere("status",SupportTicketConst::DEFAULT);
}
public function scopeActive($query) {
return $query->where("status",SupportTicketConst::ACTIVE);
}
public function scopeSolved($query) {
return $query->where("status",SupportTicketConst::SOLVED);
}
public function scopeNotSolved($query,$token) {
$query->where('token',$token)->where('status','!=',SupportTicketConst::SOLVED);
}
public function getStringStatusAttribute() {
$status = $this->status;
$data = [
'class' => "",
'value' => "",
];
if($status == SupportTicketConst::ACTIVE) {
$data = [
'class' => "badge badge--info",
'value' => __("Active"),
];
}else if($status == SupportTicketConst::DEFAULT) {
$data = [
'class' => "badge badge--warning",
'value' => __("Default"),
];
}else if($status == SupportTicketConst::PENDING) {
$data = [
'class' => "badge badge--warning",
'value' => __("Pending"),
];
}else if($status == SupportTicketConst::SOLVED) {
$data = [
'class' => "badge badge--success",
'value' => __("Solved"),
];
}
return (object) $data;
}
}
Checks the status of a payment.
**Response: SUCCESS (200 OK)**
{
"message": {
"success": [
"Success"
]
},
"data": {
"token": "2zMRmT3KeYT2BWMAyGhqEfuw4tOYOfGXKeyKqehZ8mF1E35hMwE69gPpyo3e",
"trx_id": "CP44657864",
"payer": {
"username": "testuser",
"email": "user@appdevs.net"
}
"status": "Test",
},
"type": "success"
}